SMS Terms

Effective October 21, 2026

What we send

Texts about a specific delivery you are sending or receiving:

• Your package has been picked up and is on its way, with a tracking link.
• The driver has arrived at the delivery address.
• Your delivery was completed, or there was a problem completing it.

How you opt in

When a business customer books a delivery with Operix, in the Operix Delivery app (app.operixservices.com) or by phone with our dispatch team, they enter the phone number of the person receiving the delivery and confirm that person has agreed to receive delivery status texts. The booking form states: "The receiver will get delivery status texts from Operix. Msg & data rates may apply. Reply STOP to opt out." Business customers receive texts about their own deliveries at the phone number on their account.

Message frequency

Message frequency varies. Typically 1 to 3 messages per delivery.

Cost

Message and data rates may apply. Operix does not charge for these messages.

Help and opt-out

• Reply STOP to stop receiving texts. You will receive one confirmation message and no further texts.
• Reply HELP for help, or contact us at contact@operixservices.com or (347) 784-1290.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. See our Privacy Policy and Terms of Service.

Contact

Operix Services LLC
173 Ridgewood Avenue, Newark, NJ 07108
contact@operixservices.com · (347) 784-1290